Shipping policy

Shipping Policy

At The Sovereign, every order is carefully prepared before it makes its way to you. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 3 to 7 days after purchase.

Please note that processing times are separate from shipping times. During launches, promotions, holidays, or periods of high order volume, processing may take slightly longer.

Shipping

Once your order has been processed, it will be shipped using the available shipping method selected at checkout.

Estimated delivery times are:

Standard Shipping: 5 -7 business days

Delivery times are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, customs, or other circumstances outside of The Sovereign’s control may occur.

Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow up to 48 hours for tracking information to update after your order has been shipped.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to have the package reshipped.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and tracking confirms delivery, The Sovereign is not responsible for lost or stolen packages.

If your package is marked as delivered but you cannot locate it, please contact the shipping carrier directly to file a claim.

For packages experiencing carrier delays, please allow the carrier time to complete delivery before contacting us.

International Shipping

International shipping may be available depending on the destination. Customers are responsible for any customs fees, duties, or taxes imposed by their country.

Questions About Your Order

If you have questions about your order or shipping status, please contact The Sovereign with your order number and we will be happy to assist.

The Sovereign
Luxury Made With Intention.