Refund policy
Return & Refund Policy
All Sales Are Final
At The Sovereign, every purchase is considered final. Due to the nature of our products, we do not accept returns, exchanges, or cancellations after an order has been placed.
Damaged Items
We stand behind the quality of our jewelry. If your item arrives damaged or defective, please contact us within 48 hours of delivery.
To request assistance, please provide:
- Your order number
- Clear photos of the damaged item
- Photos of the packaging it arrived in
Once your claim has been reviewed and approved, we may provide a replacement or other appropriate resolution at our discretion.
Damage caused by normal wear, improper handling, accidents, modifications, or failure to properly care for the jewelry is not considered a manufacturing defect.
No Refunds
The Sovereign does not offer refunds. All purchases are final, except for approved claims involving items that arrive damaged or defective.
Please carefully review your order, product details, sizing information, and shipping address before completing your purchase.
Order Accuracy
Customers are responsible for entering the correct shipping address and selecting the correct product or size before placing an order. We are unable to guarantee changes after an order has been submitted.
Contact Us
If your order arrives damaged or defective, please contact us as soon as possible within the 48-hour reporting period so we can review your claim.
The Sovereign
Luxury Made With Intention.